Privacy Policy

Upgrade Construction & Design is a family-owned construction and remodeling company based in Chapin, South Carolina. You can reach us at (803) 626-3503 or upgradeconstructionanddesign@gmail.com.

When you submit an estimate request we collect the name, phone number, email address, project description, and any project details you choose to provide — such as location, budget range, timeframe, target closing date, and your role in a transaction.

If you upload photos or documents with your request, those files are stored privately and used only to evaluate and carry out your project.

We also record basic first-party attribution information with form submissions, such as the page the request came from, referring page, and campaign parameters in the link you arrived on. This helps us understand which parts of our site are useful.

We use your information to respond to your enquiry, prepare estimates, schedule and carry out work, and communicate with you about your project.

We do not sell your personal information, and we do not share your project details with third parties except where required to complete work you asked for, or where required by law.

When you submit a request you may receive a confirmation email and follow-up messages about your project. You can ask us to stop contacting you at any time.

Uploaded photos, inspection reports, and punch lists are stored privately. They are viewable only by our team through our internal dashboard and are never published on this website.

Information submitted on behalf of another person — for example, a realtor submitting an inspection report for a client — should only be shared with that person's knowledge.

You can request access to, correction of, or deletion of the information we hold about you by contacting us by phone or email. We will respond as promptly as we reasonably can.

This policy describes how this website actually handles information today. It is not legal advice, and the business should have it reviewed against current requirements before treating it as a final published policy.